Privacy Policy

Last Updated: March 14, 2026

Overview

Klenz ("we", "our", "the app") is an AI-powered nutrition tracking and food scoring application. This privacy policy explains how we collect, use, and protect your information.

Disclaimer

Klenz is a nutrition tracking and food scoring tool. The app does not provide medical advice, diagnosis, or treatment. Information provided through Klenz — including the Klenz Score, health area assessments, AI-generated insights, and recommendations — is for informational and tracking purposes only and should not be used as a substitute for professional medical advice. Always consult a qualified healthcare provider before making health-related decisions.

Information We Collect

Account Information

Email address (for authentication via magic link)

Nutrition Data

Meals you search for and log
Nutrition tracking history
Klenz Scores and health area data associated with your meals

Menu & Food Scanning

When you use the menu scanning or food photo recognition features, photos are temporarily stored to process nutritional information
Scanned images are automatically deleted after 180 days

Barcode Scanning

When you scan a product barcode, the app retrieves nutrition and ingredient data from USDA databases
Barcode scan history is stored with your account

Symptom & Flare Logging

Symptoms and flares you choose to log

AI Insights & Conversations

Questions you ask through the Ask Klenz and insights features
AI-generated responses and nutrition insights
Conversation history to provide context for follow-up questions

App Settings & Preferences

Preferences such as activity level, home screen layout, and notification settings

Analytics & Crash Reporting

We collect anonymized usage data (e.g., feature usage, screen views) through PostHog to improve the app experience
We collect crash reports and error logs through Sentry to identify and fix issues
This data does not include your nutrition logs, meal photos, or health information

Push Notifications

If you enable push notifications, we store a device token to deliver reminders and updates
You can disable notifications at any time through your device settings

How We Use Your Information

To provide nutrition tracking, food scoring, and health area analysis
To show your nutrition history and trends
To process scanned images, barcodes, and meal photos for nutritional identification
To generate personalized nutrition insights
To authenticate your account
To improve app stability and performance through anonymized analytics

Data Storage

Your data is stored securely on Google Cloud Platform servers.

Data Sharing

We share limited data with the following third-party services:

AI Processing

Certain features — including menu scanning, food photo recognition, and nutrition insights — use third-party AI services to analyze and process your data
Only the minimum data necessary to provide these features is shared with AI services
AI-processed data is not used to train third-party models

Analytics & Error Reporting

Anonymized usage data is shared with PostHog (analytics) and Sentry (crash reporting)
This data does not include your nutrition logs, meal photos, or health information

We do not sell or trade your personal information.

Data Retention

Account and nutrition data: Retained while your account is active
Scanned images: Automatically deleted after 180 days
AI conversation history: Retained while your account is active and deleted upon account deletion
Analytics data: Retained in anonymized form

Your Rights

You can request to:

Access your data
Delete your account and all associated data, including nutrition logs, symptom logs, AI conversations, and insights

To request account deletion, submit a request at https://forms.gle/MG9q1VruoxgEdbFC7. For other data requests, contact us at team.klenz@gmail.com

Changes to This Policy

We may update this policy from time to time. Updates will be posted within the app.

Contact

If you have questions about this privacy policy, contact us at team.klenz@gmail.com