Privacy Policy
Last Updated: March 14, 2026
Overview
Klenz ("we", "our", "the app") is an AI-powered nutrition tracking and food scoring application. This privacy policy explains how we collect, use, and protect your information.
Disclaimer
Klenz is a nutrition tracking and food scoring tool. The app does not provide medical advice, diagnosis, or treatment. Information provided through Klenz — including the Klenz Score, health area assessments, AI-generated insights, and recommendations — is for informational and tracking purposes only and should not be used as a substitute for professional medical advice. Always consult a qualified healthcare provider before making health-related decisions.
Information We Collect
Account Information
- Email address (for authentication via magic link)
Nutrition Data
- Meals you search for and log
- Nutrition tracking history
- Klenz Scores and health area data associated with your meals
Menu & Food Scanning
- When you use the menu scanning or food photo recognition features, photos are temporarily stored to process nutritional information
- Scanned images are automatically deleted after 180 days
Barcode Scanning
- When you scan a product barcode, the app retrieves nutrition and ingredient data from USDA databases
- Barcode scan history is stored with your account
Symptom & Flare Logging
- Symptoms and flares you choose to log
AI Insights & Conversations
- Questions you ask through the Ask Klenz and insights features
- AI-generated responses and nutrition insights
- Conversation history to provide context for follow-up questions
App Settings & Preferences
- Preferences such as activity level, home screen layout, and notification settings
Analytics & Crash Reporting
- We collect anonymized usage data (e.g., feature usage, screen views) through PostHog to improve the app experience
- We collect crash reports and error logs through Sentry to identify and fix issues
- This data does not include your nutrition logs, meal photos, or health information
Push Notifications
- If you enable push notifications, we store a device token to deliver reminders and updates
- You can disable notifications at any time through your device settings
How We Use Your Information
- To provide nutrition tracking, food scoring, and health area analysis
- To show your nutrition history and trends
- To process scanned images, barcodes, and meal photos for nutritional identification
- To generate personalized nutrition insights
- To authenticate your account
- To improve app stability and performance through anonymized analytics
Data Storage
Your data is stored securely on Google Cloud Platform servers.
Data Sharing
We share limited data with the following third-party services:
AI Processing
- Certain features — including menu scanning, food photo recognition, and nutrition insights — use third-party AI services to analyze and process your data
- Only the minimum data necessary to provide these features is shared with AI services
- AI-processed data is not used to train third-party models
Analytics & Error Reporting
- Anonymized usage data is shared with PostHog (analytics) and Sentry (crash reporting)
- This data does not include your nutrition logs, meal photos, or health information
We do not sell or trade your personal information.
Data Retention
- Account and nutrition data: Retained while your account is active
- Scanned images: Automatically deleted after 180 days
- AI conversation history: Retained while your account is active and deleted upon account deletion
- Analytics data: Retained in anonymized form
Your Rights
You can request to:
- Access your data
- Delete your account and all associated data, including nutrition logs, symptom logs, AI conversations, and insights
To request account deletion, submit a request at https://forms.gle/MG9q1VruoxgEdbFC7. For other data requests, contact us at team.klenz@gmail.com
Changes to This Policy
We may update this policy from time to time. Updates will be posted within the app.
Contact
If you have questions about this privacy policy, contact us at team.klenz@gmail.com